![]() ![]() ![]() ![]() Switching call monitoring feature while monitoring a call Monitor call (listen, whisper, barge, take over)Ĭall the keycode followed by the extension number of the phone user you can monitor.įor example, if you can monitor extension 118, calling *338118 while the phone user is on a call will take over their call. This may not work in certain countries or regions.Ĭall *98 followed the extension number of the call pickup group.Ĭall *99 followed by the call queue code. To retrieve parked call, press * followed by the retrieval code for example, *811.ĭial *801 to pick the call which is parking in location "801".ĭial *67 before the phone number to hide Caller ID. This DTMF code also works for shared line groups by selecting the group's direct number before calling *86.ĭial *82 before the phone number to enforce caller ID.ĭial *85 follow by the shared line group extension to opt in or out.ĭial *5 during an active call to park it. Select one of your direct numbers as the caller ID, then call *86 and enter your voicemail PIN Code to listen to voicemail messages or record a voicemail greeting. Click the embedded links in the Feature column to view more details and prerequisites for each feature.Ĭheck voicemail or record voicemail greeting The following table lists the default DTMF codes for Zoom Phone. Customizing DTMF codes require account owner or admin privileges.Feature related to the DTMF code must be enabled by your admin.Prerequisites for using and customizing DTMF codes If you're an admin, you can also customize certain codes. You can dial DTMF codes to easily access certain Zoom Phone features like checking your voicemail or hiding your caller ID. ![]()
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